SANBOS (MALAYSIA) SDN BHD v. GAN SOON HUAT

[2021] 5 MLRA 133
Court of Appeal, Putrajaya
Abdul Karim Abdul Jalil, Nor Bee Ariffin, Ravinthran Paramaguru JJCA
[Civil Appeal No: W-01(A)-665-11-2019]
Abdul Karim Abdul Jalil, Nor Bee Ariffin, Ravinthran Paramaguru JJCA

JUDGMENT

Ravinthran Paramaguru JCA:

Introduction

[1] This is an appeal against the decision of the High Court that allowed a judicial review application in favour of an employee who failed get relief before the Industrial Court. Before us, only two main issues were argued, ie whether the Industrial Court had substantive jurisdiction in view of the fact that reinstatement was not pleaded and whether the employee was constructively dismissed.

Background Facts

[2] The respondent worked as a sales representative with the appellant since 1977. His duties included sales, distribution, promotion, debt collection and merchandising in relation to the product of his employer which is liquor and spirits. He was also assigned a sales coverage area. He was paid a monthly salary. He was also paid a commission as is the norm with regard to sales representatives. The sales commission rate was based on a formula that took into account the revenue collected from sales and the time period within which it was collected. It was known as the Sales Commission Scheme. The respondent was given an annual increment of RM50 until 2007. Thereafter, his basic salary of RM2000 per month was not increased.

[3] The initial bone of contention between the employer and the employee was in respect of the Sales Commission Scheme only. In October of 2009, it was revised by the appellant. The respondent said that it was "unilaterally" revised. But nothing turned on it. The respondent accepted the revision of the Sales Commission Scheme and carried on as before until 2016.

[4] Things came to a head when the Sales Commission Scheme was again revised on 1 May 2016. In addition, due to reorganisation of its sales outlets, the appellant also removed Negeri Sembilan from the sales coverage area of the respondent. At the same time, the monthly sales target of the respondent was also increased from RM1,500,000.00 to RM1,690,000.00. The respondent wrote a letter to express his dissatisfaction. He objected to the revised Sales Commission Scheme that lowered the sales commission rate. He said that it was not in accordance with his employment agreement as it would reduce his monthly sales commission by 42 per cent. Furthermore, the removal of Negeri Sembilan from his coverage area would reduce his monthly sales commission by 30 per cent. The defence of the appellant at the Industrial Court hearing was that the said changes were made in order to streamline the business operation and to remain competitive.

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