Privacy Policy for eLaw.my

Effective Date: March 26, 2025

1. Introduction Welcome to eLaw.my. This Privacy Policy explains how The Digital Library Sdn. Bhd. ("TDL," "we," "us," or "our") collects, uses, and shares information about you when you use our mobile application ("App") and our website www.eLaw.my (collectively, the "Services").

Your privacy is important to us. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

• Account Registration: When you register for an account or subscribe to our products, we collect personal information such as your full name, email address, contact information, a unique subscriber ID, and demographic information (e.g., your profession).
• Payment Information: When you purchase a subscription or product, we collect payment information, such as your credit card details, to process transactions. This information is handled securely by our payment processing vendors.
• Communications: When you contact us for support or send us correspondence (e.g., emails), we may collect the information you include in your communications.

B. Information We Collect Automatically

• Usage Data: We automatically collect information about how you interact with our App and Services. This includes features you use, pages you view, searches you conduct, and the dates and times of your access.
• Device Information: We collect information about the mobile device you use to access our App, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Log and Crash Data: We log information when you use our Services, including your IP address. We also collect crash reports to help us diagnose and fix issues with our App.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services.
• To process your registrations and payments, and to manage your account.
• To communicate with you about your account, including sending service updates, security alerts, and support messages.
• To send you promotional emails and information about products and services that may be of interest to you. You can opt-out of these communications at any time (see "Your Rights and Choices" below).
• To perform statistical analysis and measure interest in different areas of our Services.
• To personalize content and advertisements.
• To ensure the security of our Services and to prevent fraud.
• To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service. These vendors only have access to the information needed to perform their functions and are contractually obligated to protect it.
• For Legal Reasons: We may disclose your information if we believe it is required by law, subpoena, or other legal process, or to protect the rights, property, or safety of TDL, our users, or the public.
• In Case of a Business Transfer: If TDL is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes using technologies like Secure Sockets Layer (SSL) encryption for payment information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the "unsubscribe" link in each email or by contacting us directly.
• Account Cancellation: You can request to cancel your account and have your personal information removed from our active databases.

To exercise any of these rights, please contact us at the email address below.

7. Third-Party Links Our Services may contain links to other websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. Children's Privacy Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new policy on this page and updating the "Effective Date" at the top.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: [support@elaw.my]